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Surveys

Create, configure, translate, preview and manage guest surveys.

Surveys overview

Understand the Surveys list, filters, statuses, access and historical response safety.

Create a Survey

Create a blank Survey or choose a starting point from the Template Library.

Survey Template Library

Find, preview and clone a platform template into an independent tenant Survey.

Use the Survey Builder

Configure questions, translations, sending, Thank You content, preview and Survey status.

Survey question types

Choose among every question type currently supported by ELUNIA.

Survey question rules

Understand required answers, choices, limits, ordering, validation and historical safety.

Configure Survey metrics

Configure NPS, CSAT, CES and general ratings with explicit semantics and direction.

Survey lifecycle and status

Manage Draft, Active and Archived Surveys without compromising response history.

Preview a Survey

Review questions, translations and Thank You presentation without storing a response.

Survey languages

Choose, review and publish guest Survey languages without confusing them with operator UI languages.

Manual Survey translations

Translate Survey questions, options, Thank You content and NPS segments with explicit human publication.

AI Survey translation drafts

Generate metered AI translation drafts, handle failures and complete required human review.

Manual Survey invitations

Create or schedule a secure Survey link and interpret invitation and delivery evidence correctly.

Thank You experience

Configure standard or NPS-segmented Thank You content, branding, links and safe review opportunities.

Survey Responses

Filter responses and read immutable question and answer snapshots safely.