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Getting Started
Set up ELUNIA and complete your first guest-feedback cycle.
Welcome to ELUNIA
Understand the product, its main areas and the recommended first-use sequence.
Set up your property in 7 steps
Prepare Property, Units, Guests, Survey, Languages and Sending, then review Go live readiness.
Set up your first Property and Units
Configure a Property, its timezone and its accommodation Units.
Add your first Guest and Stay
Create a Guest record, add a Stay and keep its operational status accurate.
Create and send your first Survey
Choose a starting point, prepare an active Survey and prove the first manual invitation.
Handle your first Response and recovery
Read a completed Response and follow an actionable issue through recovery.