Organization separation.
Application requests resolve an explicit current organization. Data access remains tenant-scoped and policy-protected.
Security & privacy
Guest information deserves careful handling.
ELUNIA uses explicit organization and property access controls. This page describes implemented safeguards without claiming unverified certifications.
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Production AI is intentionally OFF. Core analytics and recovery work without AI.
Property-level access.
Owners and administrators have organization-wide access. Other roles remain limited under the existing property-assignment model.
Role-based access.
Owner, administrator, manager, staff and viewer roles separate operational, analytical and commercial capabilities.
Privacy-aware analytics.
Minimum-cohort rules suppress selected small-sample analytics. Survey pages present the relevant property privacy information.
Responsible AI design.
AI is optional, provider-neutral and separated from deterministic analytics. Core reporting continues without an AI provider.
Learn from every stay.
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