Reading every comment does not scale.
Optional analysis can summarize strengths, recurring themes, improvement areas and supporting evidence.
Optional AI assistance
AI that helps you understand feedback — without becoming the source of truth.
Guest Intelligence helps teams read written feedback at scale while source responses and deterministic analytics remain the evidence.
Start free trial21-day Professional trial - No credit card required
Production AI is intentionally OFF. Core analytics and recovery work without AI.
Understand sentiment in written feedback.
Sentiment and summaries are assistance for review, not automatic operational judgement.
Keep AI separate from deterministic analytics.
Surveys, cases, recurring issue calculations and core reporting continue when AI is disabled.
Use AI as assistance, not autonomous action.
ELUNIA does not claim prediction, root-cause discovery or autonomous recovery decisions.
Plan allowances.
Professional includes 200 AI runs per billing period. Business includes 1,000. AI is not unlimited.
Learn from every stay.
Start a 21-day trial of Professional. No credit card required
Professional trial · No credit card required